Shipping Policy

1. Overview

This Shipping Policy covers printed books and extra copies dispatched by Scripown Publications. Digital files (eBooks and e-chapters) are not shipped. Bookstore orders are confirmed with shipping before you pay.

2. Physical Copies

Printed copies are produced after the title is accepted and production is complete. They are then packed and handed to a courier. eBook-only packages do not include a printed shipment.

3. Complimentary Copies

Print + eBook packages include complimentary copies, shipped to the postal address you give us:

• A5 print + eBook: 5 complimentary copies, shipping included in the package.
• A4 print + eBook: 4 complimentary copies, shipping included in the package.
• Book-chapter print copies are optional and are not part of the e-chapter fee.

4. Additional Copies

Extra printed copies can be ordered after publication. For contributing authors, an optional printed copy of the edited book is ₹ 500 / $ 30 per copy (including postal charges). Other extra-copy prices are confirmed before you pay.

5. Shipping Address

Give a complete postal address and a mobile number that can receive courier calls. We ship to the address on file for the order. If that address is incomplete, dispatch waits until you send a usable one.

6. Shipping Charges

• A5 and A4 print packages include shipping of the complimentary copies.
• Optional chapter print copies include postal charges in the per-copy fee.
• International shipping for extra copies may be additional and is confirmed before payment.
• Bookstore orders: shipping is confirmed with stock before you pay — the cart is an enquiry, not an instant checkout.

7. Processing & Dispatch

Printing starts after publication of that title is complete. Dispatch follows printing and packing. Typical timing, once the book is ready to print:

• Processing and printing: often 15–30 days, depending on length, colour interiors and press load.
• Handover to courier: usually 2–3 working days after copies are packed.

These are working estimates, not a guaranteed calendar date.

8. Delivery Time

After the courier collects the parcel, transit is typically:

• Within India: about 5–7 business days.
• International: about 10–15 business days.

Courier, weather, remote locations and customs can add time. We cannot control delays after the parcel is with the courier.

9. Courier & Tracking

Parcels go out with partners we already use in production, including India Post and DTDC (and other couriers where the destination requires it). When a shipment is dispatched, the office sends the shipping details — including any tracking code — by email. Manuscript tracking on the website is for editorial status, not parcel location.

10. International Delivery

For addresses outside India, the recipient is responsible for customs clearance, import duty and local taxes. Those charges are not included in the publishing package. If customs returns the parcel, re-shipping is quoted separately.

11. Delayed / Lost Shipment

If a parcel is late or shows as lost with the courier, write to us with your name, book or chapter title, and the tracking code from the dispatch email (or your submission / order reference). We will raise it with the courier. Replacement copies, if agreed, follow the same print-and-dispatch path.

12. Damaged Copies

If copies arrive damaged or defective, tell us within seven days of delivery. Send photographs of the parcel, the book and the shipping label. We will arrange a replacement where the damage happened in transit or in production. This is not a change-of-mind return.

13. Wrong Address

We are not responsible if the address you supplied is wrong or incomplete. If the courier cannot deliver for that reason, re-shipping is at your cost. Update the office in writing before dispatch if your address has changed.

14. Returns & Replacement

Printed copies are not returnable for change of mind. Replacement is limited to damaged, defective or wrongly sent titles, as in sections 12 and 13. See also our Refund & Cancellation Policy for fees paid for publishing services.

15. Contact Us

For dispatch, tracking or a damaged copy, contact the Scripown office.

• Emailscripownbooks@gmail.com
• Phone+91-9911126113
• Address2nd Floor, 304 and 305, PKT-4 SEC-22, Rohini, North West Delhi, 110086, India

See also our Refund & Cancellation Policy and Terms and Conditions.